Shipping policy

Delivery & Shipping

At Fletch Stitch, we aim to get your order to you as quickly as possible while ensuring every item meets our quality standards.

Delivery Time = Processing Time + Shipping Time

Orders are processed within 1–2 business days. Once your order has been processed and shipped, estimated transit times are as follows:

USA:

Standard Shipping: 2–5 business days

Canada:

Standard Shipping: 2–5 business days

Europe:

Standard Shipping: 5–8 business days

Rest of the World:

Standard Shipping: 10–30 business days (delivery times may vary depending on customs clearance)

Please note that all delivery times are estimates and may vary due to factors such as product availability, carrier delays, or customs processing. We work to process and ship every order as quickly as possible and appreciate your patience should any delays occur. If you have any questions or concerns about your order, please feel free to contact us.

Lost or Undelivered Orders

We do our best to ensure your order arrives safely and on time. Once your package has been shipped, delivery is handled by the shipping carrier. If your order has not arrived within the expected timeframe, please contact us within the following periods so we can assist:

U.S. and regional EU orders: Contact us within 30 calendar days of the shipping date.

International orders: Contact us within 45 calendar days of the shipping date.

Delivery issues reported outside these timeframes are no longer eligible for a refund or replacement, and the order will be considered fulfilled.

Please double-check that your shipping address is complete and accurate before placing your order. We are unable to take responsibility for orders that cannot be delivered due to incorrect or incomplete shipping information provided at checkout.

If you believe your order has been lost in transit, please contact us at support@fletchstitch.com, and we’ll be happy to assist.